At LearnProPDF, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a transparent refund policy to ensure your confidence in our platform. Please read the terms carefully to understand your rights and eligibility for refunds.
Courses and Subscriptions:
Refunds are available within 7 days of the purchase date.
To qualify, the course must not be completed or significantly used.
One-Time Purchases:
For items like templates or guides, refunds are not available once the file has been downloaded.
Subscription Plans:
Monthly and annual subscription fees are refundable within the first 7 days of payment.
Lifetime Membership plans are non-refundable after access has been granted.
Promotional Purchases:
Items purchased at discounted or promotional prices are not eligible for refunds.
Downloaded Resources:
Refunds will not be provided for resources that have already been downloaded.
Business/Team Plans:
Team plans are non-refundable once activated.
How to Request a Refund:
Log in to your LearnProPDF account.
Navigate to the "My Purchases" section.
Click on "Request Refund" and provide the required details.
Processing Time:
Refunds are processed within 7-10 business days after approval.
Payment Method:
Refunds will be issued to the original payment method used during the purchase.
Technical Issues:
If you encounter technical issues that prevent you from accessing the course, contact support within 48 hours for resolution or a possible refund.
Unauthorized Purchases:
If you suspect an unauthorized purchase, report it immediately to support@learnpropdf.com.
Contact Support:
For any disputes regarding refunds, reach out to our support team with relevant proof of purchase.
Final Decision:
LearnProPDF reserves the right to make the final decision on all refund requests.
Policy Updates:
LearnProPDF reserves the right to modify this refund policy at any time. Changes will be communicated via email or platform announcements.
Continued Use:
Continued use of the platform after changes signifies acceptance of the updated refund policy.
This Refund Policy is governed by the laws of the United States and the state of Texas. Any disputes will be resolved in the courts of Austin, Texas.
For questions or assistance with refunds, contact us:
Email: support@learnpropdf.com
Address: 7632 Innovation Drive, Austin, TX 78701, USA